Our Story

About Care Mode

The beginning of Care Mode traces back to a vision— a vision to create a world where every individual, irrespective of their abilities or disabilities, can live an empowered, independent life. We recognised the need for a comprehensive service that truly embodied the ethos of the National Disability Insurance Scheme (NDIS), and thus, Care Mode was born.

Founded on the cornerstones of compassion, commitment, and care, we embarked on our journey to transform lives. Our goal was simple yet profound: to provide unparalleled support and services to those navigating life with disabilities. We aimed to be more than just an NDIS service provider; we aspired to be partners in our client’s journey toward independence and self-fulfilment.

At Care Mode, we recognise and celebrate the uniqueness of each individual. This appreciation of diversity is reflected in our personalised services, tailored to meet each clients specific needs and aspirations. We believe in empowering our clients to exercise control over their lives, make informed choices about their care, and achieve their goals at their own pace.

As we continue to grow, our core values remain our guiding light. We remain committed to delivering extraordinary service quality, instant responses, and unwavering support. Respect, dignity, and transparency are embedded in our every interaction.

Inspiring stories of transformation, resilience, and triumph have marked our journey. We are proud to have been a part of these journeys and look forward to continuing to empower lives. With every life we touch, we reaffirm our belief that everyone deserves a life of dignity, independence, and joy.

Our

Commitment

At Care Mode, we’re committed to providing exemplary services tailored to your unique needs and aspirations. Our prime objective is prioritising physical and social wellness and fostering autonomy and independence in pursuing your life goals.

Your Preferences

We take pride in our broad spectrum of services and support, designed to enable you to exercise choice and control. With us, you’re always at the helm of your journey.

Your Support Team

Inclusivity and diversity underpin our ethos. Our team of support workers hail from varied backgrounds and are fluent in over 30 languages, making it easy for you to choose who accompanies you on your NDIS journey.

Your Schedule

Your ideas, your choices, your schedule. We believe in giving you total discretion in determining how, who, and when our services are delivered. We’re here for you round-the-clock because, at Care Mode, we believe in the power of teamwork.

Our Promise to Deliver

Exceptional quality of services that our clients rightfully deserve.
Customised solutions catering to the unique needs of every individual.
Swift responses to all queries and concerns.
Unwavering support for all who avail of our services.
Respectful and courteous interactions with all our clients.
Recognition and respect for all cultures, with a firm stand against discrimination or prejudice.
Clear communication regarding your rights and obligations.
Strict confidentiality, using your private data only for the intended purposes.
Transparency about any choices made on your behalf and the rationale behind them.
Guidance on how to file a complaint with ease.